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Title details for Assessing Information Needs by Robert J. Grover Professor Emeritus - Available

Assessing Information Needs

by Robert J. Grover Professor Emeritus
Roger C. Greer
ebook
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Based on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency.
Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. Assessing Information Needs: Managing Transformative Library Services was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency.
The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book then shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions. Rooted in a philosophy of customer service, the method presented here is perfect for public, school, academic, and special libraries or other types of information agencies.
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Publisher: Bloomsbury Publishing

Kindle Book

  • Release date: June 16, 2010

OverDrive Read

  • ISBN: 9781591587989
  • Release date: June 16, 2010

PDF ebook

  • ISBN: 9781591587989
  • File size: 1326 KB
  • Release date: June 16, 2010

Formats

Kindle Book
OverDrive Read
PDF ebook
Kindle restrictions

subjects

Language Arts Reference Nonfiction

Languages

English

Based on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency.
Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. Assessing Information Needs: Managing Transformative Library Services was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency.
The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book then shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions. Rooted in a philosophy of customer service, the method presented here is perfect for public, school, academic, and special libraries or other types of information agencies.
Expand title description text
Language Arts Reference Nonfiction